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Testimonials from our customers

“The crew that did this installation was awesome. They were very nice and just came in and worked all day. (A) very professional job.”

-M. Vacon Salem

“Preferred Air is a very professional and efficient AC company that has not lost the personal and human touch.”

-G. Ostroff, Swampscott

“Love the system, loved the work, loved the service people. Overall, a wonderful experience!”

-R. Mullen, Beverly

“Thank you to you and your very professional crew for the wonderful AC installation at WXRV/92.5 the River this past month. …Thanks again Tom. It’s been a pleasure doing business with you and your team.”

– Donald St. Sauveur, General Manager, 92.5 Radio, Haverhill

“Bryan pointed out installation problems, that (another) contractor created, that were dangerous and needed to be fixed. …What a great job he did earlier in the week… I am so very happy.”

-L. Richard, Amesbury

“The initial technician, as well as the rest of the team, were professional, courteous, and very kind. …We would highly recommend this company to anyone looking for HVAC system maintenance!”

-R. Queen, Beverly

“The service people were prompt, courteous, efficient, and knowledgeable. Their reliability was very appreciated. I plan to use your services for years to come.”

-A. Rosa, Danvers

“Thank you so much for your prompt service in such a cold time. We are really happy with the new furnace!”

-E. & S. Veitch, Beverly

“Just to let you know the people (who) work for you are great guys. They answered any questions that I had and were very neat and clean. (We) are very happy with all the work you have done. …Thanks!”

-L. & P. Flynn, Saugus

“Preferred Air has done my heating and AC work for a number of years. They are always prompt and friendly – very professional. …They are a great bunch.”

-W. Steadman, Danvers

“They came recommended and (they were) a great contractor. Clean, efficient, and timely! Can’t ask for more from a contractor.”

-K. Goodick, Gloucester

“They’re consistent, friendly, trustworthy, competitive pricing. I have been with this company for 10 years and have been pleased with their service.”

-J. Salamone, Peabody

“Very competent, friendly, quiet service. I have used Preferred Air since I moved to this house and will continue to use them as long as I live here.”

-D. Rosenblum, Beverly

“Technician…was polite, nice, and knowledgeable.”

-L. Talbot Ipswich

“I want to thank you for your prompt service. I called your firm and you had someone at our office within a half hour. Matt, your employee who came out, was great. He was professional and courteous.”

-L. Hoskinson, Peabody

“Again, we are so happy with your service. The men were very professional, assisted, and respectful in our home. We appreciate your company and service.”

-T. & J. Moran, Beverly

“I want to take a minute to compliment you on the work that Matt does when he comes to service our HVAC system. When I saw him arrive this morning, I felt very secure that I was in very competent hands. He is not only a skilled technician but he always does that little extra which has become your company’s hallmark.”

-D. Scherer, Lynnfield

“I want you to know how much I appreciate your promptness and professional installation.”

-D. Diges, Manchester

“Preferred Air Inc. has been the best. I will continue to do business with them. (They are) very professional… Answered all my questions as well as going above and beyond all our expectations.”

-J. & D. Fisher Salem

“It didn’t seem enough to just say thank you for such a great job. I’m enclosing a gift certificate…”

-G. Solomita Newburyport

“The fellow who did the installation clearly prided himself in doing quality work. He was great. Thanks again, and we will be calling on Preferred Air to service all our HVAC equipment.”

-D. DeSilva Hampton, NH

Celebrating Serving the North Shore Since 1991

These guys were awesome! I had Rob come out for my yearly maintenance on my furnace before the cold weather set in. He was professional and explained things well. He was on time too! They were about $100 less the other people I got quotes from and it included a new filter! So pleased.
Grace T, Boston MA
Brian just left and he is a Godsend! He made several calls to clear the work with my working husband and myself, all of which he did with great patience and professionalism. He was easy to talk with and showed me respect... I would refer this company to my best friend and family anytime!
Lynne M, Topsfield, MA
We have been using PREFERRED AIR for a number of years. I have nothing but praise for them. Our technician Louis is very professional, courteous and always takes the time to explain whats wrong in layman's terms. Thumbs up to a great company, who has top notch people working for them.
Margaret M, Beverly MA
Preferred Air has done countless jobs for me. Installations, maintenance, repairs, you name it. There is a reason you continue going back to a company time and time again, quality, service and knowledge, each and every time the folks at Preferred Air have exhibited all three.
Steven F, Swampscott MA
I found a puddle of water around my HVAC and was very worried. I called them at 7am hoping to only leave a voice message. Louis answered the phone and he was professional and compassionate. I really appreciate his help. Preferred Air will be my go-to company for any future issues!
Danielli T, Frederick, MD
This is a great company that installed a new system in our home. They did a great job and I highly recommend them to anyone who needs a replacement system. They were quick, friendly and professional. The cost was reasonable and we were very happy with the end result.
Ronald C, Peabody MA
Luis was awesome!! He was extremely professional and it was obvious from the outset that he knew exactly what he was talking about. He checked everything thoroughly and advised me on the things that I could do on my own to fix any future issues. Highly recommend!! A++++++++
S.B, Beverly, MA
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Preferred Air Inc.